Due to the ongoing COVID-19 risk and health concerns, we are currently unable to complete orders. We will try to resume service at a time when it is safe to do so. Thanks for your patience.
Ordering & Shipping Information
My turned wood pieces listed here such as bowls, vases, goblets, plates, platters and the occasional "artistic" pieces are for immediate sale if you are interested. Please note that each piece is unique - they are not produced in quantity. Our system is not set-up such that you can simply "click on the item", "select a quantity", place it in a "shopping cart" and "proceed to check-out", and expect it to be shipped to you! If you do like something that I have made, then I am afraid that you have to put a bit more effort into it! The procedure is for you to contact me via email or telephone. I (or my wife if I am away) will confirm that the piece is still available, provide you with a shipping cost, and arrange payment.
Ordering of Spinning Wheels, Rocking Horses and Occasional Furniture
Most of my "flatwork" is by special order, especially the larger pieces such as spinning wheels and rocking horses. In general, those pieces displayed on this website are either prototypes completed to gain experience in a new design or special order pieces which have already been delivered. They are included as examples of my recent experience - pieces that I can produce in a reasonable time frame and at a reasonable price. If you would like something similar to what is shown, please contact me and we will discuss the design, and selection of materials and finishes.
On pieces that are in stock, the cost plus shipping and handling can be covered in one payment.
On special orders, payment is expected to be in two stages: 1) an initial down payment when your order is placed, to cover the cost of materials and design, and 2) a final payment to be made once the piece is completed and ready to ship.
We use PayPal for online billing, and once we have agreed on an order, we will e-mail an invoice through PayPal. Customers anywhere in the world may use this safe and secure method of payment.
While PayPal payments are most efficient, we will also accept payment by check or money order. Checks will be held for approximately 10 days; your piece will be shipped once the check has cleared.
Our woodwork pieces are carefully packaged to protect them during shipment, but we cannot be held responsible for damage that may occur in transit. We strongly recommend shipping insurance - a small additional cost.
We generally ship by FedEx within the United States. International shipping will be by any reasonable carrier. We will bill based on actual shipping costs, plus a reasonable packaging/handling fee. We will discuss shipping methods and approximate costs before you place your order.
We try hard to make sure you’ll be happy with every product you order from Prairie's End Woodshop. We take great pleasure in creating the items you are purchasing, and we want you to be 100% satisfied. If for any reason you aren't completely satisfied with your purchase, contact us so that we can make things right!
We really appreciate when our customers provide us with feedback once they receive their order. Please send us an e-mail and let us know what you think of our creations. Most of our business is by word of mouth, so it really helps to have comments to share from satisfied customers. Thank you!